Labor Relations, Fifth Edition, is written to provide a practical text for the courses on Labor Relations, Industrial Relations, and Collective Bargaining. Labor relations are part of a dynamic four-step process: (1) a dissatisfied workforce looking for an external advocate. (2) Organizing and certifying the union. (iii) Collective bargaining. And (iv) contract management. The book also recognizes the importance of key actors in the process: employers, unions, and governments, all of which are affected by a challenging external environment. Globalization, demographics, economic cycles, technological innovations, social perspectives and other environmental factors are threats and opportunities for these key actors.